From your first login
to your daily rhythm.
A practical guide to running your ground. Follow each lesson in order, or jump to the task in front of you.
22 lessons · 4 stages · About 97 minutes, at your pace
Every lesson includes clear steps, a practice task and a check before moving on.
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Start here. Grow from here.
22 lessons, in order. Go at your own pace.
Make your ground ready
Create your account, prepare your ground and submit it for Criclock approval.
- LESSON 014 min
Create and verify your owner account
Verify your identity, prepare your ground and submit it for platform approval.
Read lesson ↗ - LESSON 023 min
Get to know your workspace
Learn where each owner page fits into your day before changing any settings.
Read lesson ↗ - LESSON 037 min
Set up your venue, location and hours
Add the business location, entrance pin, opening times and facilities customers need.
Read lesson ↗ - LESSON 046 min
Add your first ground and set pricing
Configure a pitch’s size, player capacity, hourly model and minimum charge.
Read lesson ↗ - LESSON 053 min
Create your refreshment menu
Make water, snacks and other items available for session orders.
Read lesson ↗ - LESSON 064 min
Publish and check your customer listing
Review the customer journey before accepting your first online booking.
Read lesson ↗
Run a great innings
Take bookings, start play and keep players, time and refreshments on one bill.
- LESSON 074 min
Read the booking calendar
Understand full booking blocks, total duration and the current playing state.
Read lesson ↗ - LESSON 084 min
Reserve a phone booking
Save an upcoming reservation without starting its playing timer.
Read lesson ↗ - LESSON 093 min
Start an immediate walk-in
Reserve an available pitch and start its chargeable timer in one action.
Read lesson ↗ - LESSON 103 min
Check in a booked group
Start actual playing time without losing the original reservation end.
Read lesson ↗ - LESSON 116 min
Update players and understand the minimum
Charge arrivals and departures fairly, using the time each count actually played.
Read lesson ↗ - LESSON 124 min
Add water, Maggi and repeat orders
Use one quantity control per item while the same session timer keeps running.
Read lesson ↗ - LESSON 134 min
Extend time without overlapping a booking
Check the free window, add an allowed duration and keep the same timer and bill.
Read lesson ↗ - LESSON 145 min
End play, check the bill and collect cash
Freeze the actual playing charge, then record only money you actually receive.
Read lesson ↗
Take care of the business
Understand your money, support your team and manage your account.
- LESSON 156 min
Read daily and monthly finances
Compare bookings, finalized sales, actual collections and outstanding balances.
Read lesson ↗ - LESSON 163 min
Record a business expense
Add a real operating expense with its actual date and amount.
Read lesson ↗ - LESSON 173 min
Export a report for your accountant
Download a CSV matching the date range or day you selected.
Read lesson ↗ - LESSON 185 min
Give staff the right access
Assign operations, accountant or view-only access without sharing your own login.
Read lesson ↗ - LESSON 196 min
Manage your plan, invoices and payments
Understand capacity, upgrades, discounts and confirmed subscription receipts.
Read lesson ↗ - LESSON 205 min
Block maintenance and manage grounds
Close an interval or archive a pitch while preserving its booking history.
Read lesson ↗
Build your daily routine
Use Criclock on your phone and bring the whole workflow together.
Find an answer. Get back to play.
Search 48 owner questions covering setup, bookings, billing, staff and more.